Website Terms and Conditions of Use

Welcome to our website. If you browse and use this website, you are agreeing to comply with and to be bound by the following terms and conditions of use, which together with our privacy policy govern Energy performance Index Limited’s relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use the website.

The term ‘Energy performance Index Limited’ (epi) or ‘us’ or ‘we’ or “epi” refers to the owner of the website whose registered office is Bickford House, Leckhampton Lane, Cheltenham, GL51 4XP. Our company registration number is 6873479. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:
  • The content of the pages of this website is for your general information and use only. It is subject to change without notice.
  • Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found, or offered, on this website for any particular purpose (including particularly, but not limited to, any and all illustration of costs, energy and carbon savings and the presentation of illustrative business cases for energy saving). You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law. Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements and performance projections.
  • This website contains material which is owned by, or licensed to, us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.
  • All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.
  • Unauthorised use of this website may give rise to a claim for damages and/or be a criminal offence.
  • From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).
  • Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.
Copyright notice

This website and its content is copyright of Energy performance Index Limited

- © Energy performance Index Limited 2011. All rights reserved.

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following:
  • you may print or download to local storage, extracts for your personal and non-commercial use only
  • you may copy the content to an individual third party for their personal use, but only if you acknowledge the website as the source of the material

You may not, except with our express written permission, distribute or commercially exploit the content. Nor may you transmit it or store it in any other website or other form of electronic retrieval system.

Website disclaimer

The information contained in this website is for general information purposes only. While we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website for any purpose. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website, including data provided and stored by you as part of your interactions with the site.

Through this website you are able to link to other websites which are not under the control of epi. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

Every effort is made to keep the website on line availability to industry standards. However, we take no responsibility for, and will not be liable for, the website being temporarily unavailable due to technical issues beyond our control.

Terms of Sale of Goods to you

epi provides products and solutions via its Partners. We state which Partners are involved with your transaction and we may share information related to those transactions with them. We may provide links to the websites of Partners and other providers. We are not responsible for examining or evaluating their products, advice or claims, and we do not warrant or endorse their offerings, or the content of their promotional materials and websites.

When you place an order to purchase a product from us, we send you an e-mail confirming receipt of your order. Your order may be fulfilled by our Partner or Partners and the products or services will be provided subject to their Terms and Conditions. You should satisfy yourself that you can accept the terms and conditions and make any query prior to placing an order. We do not assume any responsibility or liability for the actions, products, and services of any Partner or any other third party provider of services or products.


Except where a Partner has provided his own returns policy with the goods, we offer a 30 day returns policy for all goods returned new and unopened. Goods will be returned at the customer’s cost of carriage. Where a Partner provides his own policy, that policy will apply to goods purchased from that Partner.

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